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VaultIQ · for gymnastics clubs

186 families reached out last month.Which ones joined?

VaultIQ follows every inquiry from first click to first class, so you finally know what fills your gym and what’s slipping through the front desk.

Book a demoFollow one family’s week

One family’s week

Every enrollment starts as a story.

Most clubs only see the last chapter. Here’s the whole thing, the way VaultIQ sees it.

  1. Mia’s mom searches for classes.

    Kids are in bed. She types “gymnastics for 6 year olds near me” and your ad is the first thing she sees.

    Source: Google Ads

  2. She reads your class page, then leaves.

    Two minutes on Rec Level 1. No form, no call. Most clubs would never know she was there.

    Visit tied to the ad click

  3. She calls during pickup.

    The busiest ten minutes of your day. The call rings in on your Google Ads tracking line.

    Tracked call

  4. Maya books her a trial.

    VaultIQ scores the call against what a great front desk call sounds like. This one nails it.

    Call score 92

  5. Mia shows up for her first class.

    Six minutes early, with her grandma. Her trial is marked attended.

    Trial attended

  6. The Alvarez family enrolls.

    One ad, one page visit, one great call, one trial. VaultIQ connects all of it, so you know what that enrollment cost.

    Enrolled · $61 to acquire

Last month

Now watch all 186 of them.

Every dot is a family. Watch where each one came from, how far they got, and exactly where the rest slipped away.

  • Google Ads14 of 58 enrolled · $61 each
  • Website13 of 49 enrolled · Organic
  • Referrals6 of 22 enrolled · Organic
  • Walk-ins2 of 16 enrolled · Organic
  • Facebook and Instagram8 of 41 enrolled · $88 each

Last week

Your phone rang 63 times. Here’s every call.

Each square is a parent call, scored against what a great front desk call sounds like. The red ones are where trials slip away.

Calls
63
Rang out
6
No trial offered
29
Avg score
69
  • 75+
  • 55 to 74
  • Under 55
  • Rang out
  • 15 trials booked. Tap any call.
38
Dana R.Tue 4:41 PM · Website

DeskHello?

ParentHi, I’m looking at classes for my son. He’s 8.

DeskOur rec classes for his age are Tuesdays and Thursdays at 4:30.

ParentOK, I’ll think about it.

DeskSounds good, bye!

  • Answered within 3 rings (done)
  • Greeted with the club and their own name (missed)
  • Asked the child’s name and age (missed)
  • Asked about past experience (missed)
  • Recommended a specific class (done)
  • Offered a free trial (missed)
  • Booked a day and time (missed)
  • Got an email for reminders (missed)
Missed opportunity

No free trial was offered. Try: “Want to bring them Thursday for a free trial? I can save a spot now.”

Coaching

Your desk gets better every single week.

Scores show who needs help and with what. Your best calls become the training for everyone else, so a new hire sounds like your best hire in a month instead of a year.

  1. Maya91+6 in 8 weeks
  2. Jess84+19 in 8 weeks
  3. Tom77+11 in 8 weeks
Average call scoreSample data · last 8 weeks
5060708090100W1W2W3W4W5W6W7W8VaultIQ goes liveTeam reviews 3 calls every MondayNew hire trains on top calls84

Setup

It plugs into what you already use.

No new website, no new phone system. VaultIQ listens to the places families already find you.

VaultIQ
  • Your websiteVisits, class pages, forms
  • Google AdsSpend, clicks, calls
  • Facebook and InstagramCampaigns and lead forms
  • Phone callsTracked, recorded, scored
  • TextsEvery thread, one inbox
  • Walk-insLogged at the desk

Your next 43 gymnasts are already calling.

See VaultIQ on your own club: we’ll walk through your website and ads, and show you what a scored call looks like for a gym your size.

Sample data throughout this page. Your numbers will be your own.

I am a…

A 20-minute walkthrough. No contracts, just a look at your numbers.